Step-by-step: make sure you're on /applicant/login (not /admin/login — recruiter login is separate). Try the "Forgot password" link. If you get the reset email but it says "no account", verify the email address. If you used a one-time access link to manage data at /apply/me, that doesn't create an account; sign up at /applicant/signup instead. Disable browser extensions that block cookies.
No sign-in code? Codes come from Amberrole to your account's address within a minute — check spam, then use "send a new code" (every 30 seconds, up to 5). A code works for 10 minutes. If you set up an authenticator app, the code is in the app; a backup code works too. After 10 wrong codes in a row, codes pause for 15 minutes.
If still stuck, email support@sourcehire.app with the email you're trying to sign in with.
Everything we hold about you is one e-mail away, with a download and switches for each consent.